Dab HandTerms of service
Last updated: 27 July 2026 · These terms are the end user licence agreement for the Dab Hand app.
In plain terms. Dab Hand is a tool for keeping track of your own jobs and hours. Your work stays yours. Pay for Professional if you want the paid features, cancel whenever you like through the store you bought it from, and don't use the app to break the law or interfere with the service.
1. Agreement
These terms are between you and Alexander Musgrave T/A Dab Hand Apps ("we", "us"). By downloading, signing into or using Dab Hand you accept them. If you don't accept them, don't use the app.
This agreement is between you and us only, not with Apple or Google. Apple and Google are not responsible for the app or its content and have no obligation to provide support for it. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them.
2. Your account
You need an account to use Dab Hand. You're responsible for keeping your login details secure and for everything done through your account. Tell us promptly if you think someone else has access to it. You must be at least 16 years old, or old enough to enter a contract where you live, whichever is higher.
Accounts are for a single person or business. You may use your account on your own devices, but you may not share your login with others or sell access to it.
3. Licence
We grant you a personal, non-transferable, non-exclusive, revocable licence to use Dab Hand on devices you own or control, for your own business or personal purposes, in line with the relevant store's usage rules. You may not copy, sell, rent, sublicence, reverse-engineer or attempt to extract the source code of the app, except to the extent the law says you may.
4. Your content
Everything you put into Dab Hand — your jobs, photos, prices, notes and time records — remains yours. You grant us only the limited permission needed to store, back up and display it back to you as part of running the service. We don't use it for anything else, and we don't use it to train anything.
You're responsible for having the right to upload what you upload, including photos taken at customers' properties, and for meeting your own obligations to your customers.
5. Free and paid plans
Dab Hand is free to use for up to 10 work orders a month. Dab Hand Professional removes that limit and unlocks time tracking, sold as an auto-renewing monthly or annual subscription.
- Payment is charged to your Google Play or Apple account when you confirm the purchase.
- Your subscription renews automatically at the then-current price unless you cancel at least 24 hours before the end of the current period.
- You manage and cancel your subscription in your Google Play or App Store account settings, not in the app. Deleting the app does not cancel a subscription.
- If a payment fails or you cancel, paid features stop at the end of the period you've paid for. Your data isn't deleted — you simply return to the free plan's limits.
- We may change prices. Changes never affect a period you've already paid for, and the relevant store will tell you before a renewal at a new price.
6. Refunds
Purchases are handled by Google and Apple, so refunds are governed by their policies and requested through them rather than through us. Nothing here affects your statutory rights as a consumer under UK law.
7. Acceptable use
You agree not to use Dab Hand to store unlawful content, to attempt to access another user's data, to probe or overload the service, to work around the limits of the free plan, or to build a competing service from it.
8. Availability
We try to keep Dab Hand running and accurate, but we don't promise it will be uninterrupted or error-free. We may change, suspend or withdraw features, and we'll give reasonable notice of anything significant where we can.
Dab Hand is a record-keeping tool, not accounting, tax or legal advice. Figures it shows — including totals, hours and outstanding amounts — are only as good as what's entered, and you should check them before relying on them for invoicing or tax.
9. Your data and backups
We take reasonable care to keep your data safe and to back it up, but you should keep your own records of anything you can't afford to lose.
10. Liability
Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that can't be limited by law. Nothing limits your statutory rights as a consumer.
Subject to that, we are not liable for lost profits, lost business, lost data, or indirect or consequential loss, and our total liability to you in any 12-month period is limited to the amount you paid us for Dab Hand in that period.
11. Ending this agreement
You can stop using Dab Hand at any time and delete your account from Settings inside the app. We may suspend or close an account that seriously or repeatedly breaches these terms; where it's reasonable to do so we'll warn you first and give you a chance to put it right.
12. Changes to these terms
We may update these terms. We'll change the date at the top, and for anything that materially affects you we'll give notice in the app before it takes effect. Carrying on using Dab Hand after that means you accept the new terms.
13. Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you live elsewhere in the UK you keep the benefit of any mandatory protections of your local law.
14. Contact
Alexander Musgrave T/A Dab Hand Apps
Office 20361
182-184 High Street North
East Ham
London
E6 2JA
info@dabhandapp.com